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[raywilb]

a few post ago i mentioned about Hermes & awaiting a delivery . the seller was claiming to have sent it hermes was claiming they were awaiting it. anyway eventually i got my money back off ebay. then on friday hermes informed me they had recieved it ( same tracking Number) not sure what will happen now as i now owe for the item . 
)

[dave the builder]

If you still want it, wait till it's delivered ,then contact the seller and pay
If you don't want it just contact the seller and inform them about the tracking

lot's of delivery staff off work right now with coughs
at a time when the on-line sales boom is  "unprecedented"
requiring lots of deliveries

I ordered a fuel filter ,second class took about 5 days
I ordered 20 L of oil, delivered within 36 hours (48 hour courier)

[STEMO]

https://youtu.be/KDV3wUVlwoc

[BazaJT]

I'd certainly wait until you physically have the item,then as dtb says contact the seller and pay for it or return it if you no longer want/need it.

[Doctor Gollum]

I bought a battery bracket from Tennessee last Sunday, expecting it delivered tomorrow or Tuesday...

[biggriffin]

Keep it and say nothing, will teach whoever is lying, not to,,..

[annihilator]

I had an item "lost" by hermes and was refunded by the eBay seller who presumably was compensated by hermes. it then turned up about 2 weeks later so I asked the seller if he wanted it back and got no reply so kept it.

[Mr Gav]

Herpes must be one of the wort courier firms, I think one in three only ever turns up with them, can`t beat DPD at the moment though DX are pretty good too.

[STEMO]

Agreed. DPD are excellent, emails, texts, maps, drivers personal details....

[biggriffin]

Herpes must be one of the wort courier firms, I think one in three only ever turns up with them, can`t beat DPD at the moment though DX are pretty good too.

 You want to go to there depots and watch how the "Couriers" ( basically a bloke in a car" treat the parcels whilst jamming as many as they can in a Corsa.  It's very entertaining watching parcels marked fragile being dropped and kicked around,then rammed in the car were there's a space.

 The above observation applies to all parcel firms including dpd,RM,Amazon etc

[Doctor Gollum]

Just as easy to make pallets pretty after they've been dropped of the top deck of a trailer too

[dave the builder]

I see Royal mail have stopped Saturday deliveries for the foreseeable future too

[biggriffin]

Just as easy to make pallets pretty after they've been dropped of the top deck of a trailer too

 They only fall off once.

[YZ250]

You want to go to there depots and watch how the "Couriers" ( basically a bloke in a car" treat the parcels whilst jamming as many as they can in a Corsa.  It's very entertaining watching parcels marked fragile being dropped and kicked around,then rammed in the car were there's a space.

I missed a delivery of a large parcel so I went to the depot to pick it up myself. I had to wait for the vans to return and when they did I was told which van driver to speak to. I explained what the parcel was and gave him my name. He said "I've seen that, it's at the bottom somewhere". He then launched everything that was in his way to the back of the van. The words 'Fragile' and 'This way up' meant very little to him. 

Reference Hermes, we had a parcel delivered by Hermes a couple of days ago. I only mention it as it's never actually happened before, the previous other parcels have either gone missing, or turned up with part of the bulk buy missing. Their tracking system usually gets stuck at the 'Your Parcel is with your Courier' stage so we've always been refunded by the seller ok. I assume they then claim back from Hermes. I filled out the survey they sent me truthfully so I'm sure things will improve. 

[TheBoy]

I ordered a fuel filter ,second class took about 5 days
I ordered 20 L of oil, delivered within 36 hours (48 hour courier)

I ordered 5 screwdrivers from ECP in Mar. Received 1, others "To Follow".  According to their site, 2 have been in stock every since I checked daily (when I received the first parcel), 2 are no longer available.

Its not possible to contact ECP - I did get as low as 45 in the queue at one point, but they kicked everyone out (I actually had 2 chat sessions open through 2 different ISPs, and they both terminated at the same time - and have done many times since).  Their support ticketing system isn't getting replies either, as I have outstanding tickets from about 2 weeks ago.


I'm guessing they are in no hurry to contact me, as that CC bill has been paid, so they defo have their money.