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[Dusty]

Some forum members may remember that my telephone was disconnected for 27 days, until "the little people came in the dead of night and reconnected it"

Anyway, I get another letter from BT today.....We apologise, blah, blah, blah. Cannot give you a temporary connection, blah, blah, blah, due to H&S considerations, blah, blah, blah.

Now I don't want to tell thm that its been reconnected by the "little people", incase BT have a fit of Health & Safety mania, and disconnect it again.

But, my question is this, The phone has now been connected 2 weeks, how do they not know this???

[Danny]

cos they're absolute idiots

simple as!

[Dusty]

cos they're absolute idiots

simple as!

Could be right Danny, when you speak to them on the telephone they haven't a clue what's going on

[STMO123]

I usually find that the people who answer the phones (usually from Mumbai) have no idea what's been arranged on-line. They seem to either duplicate letters or send a completely different one.

[TheBoy]

Some forum members may remember that my telephone was disconnected for 27 days, until "the little people came in the dead of night and reconnected it"

Anyway, I get another letter from BT today.....We apologise, blah, blah, blah. Cannot give you a temporary connection, blah, blah, blah, due to H&S considerations, blah, blah, blah.

Now I don't want to tell thm that its been reconnected by the "little people", incase BT have a fit of Health & Safety mania, and disconnect it again.

But, my question is this, The phone has now been connected 2 weeks, how do they not know this???

They know there is an issue with the line - their own people have seen that.

Now, your bodge may also be incorrectly done, and adding a line fault to it.

[Dusty]

Some forum members may remember that my telephone was disconnected for 27 days, until "the little people came in the dead of night and reconnected it"

Anyway, I get another letter from BT today.....We apologise, blah, blah, blah. Cannot give you a temporary connection, blah, blah, blah, due to H&S considerations, blah, blah, blah.

Now I don't want to tell thm that its been reconnected by the "little people", incase BT have a fit of Health & Safety mania, and disconnect it again.

But, my question is this, The phone has now been connected 2 weeks, how do they not know this???

They know there is an issue with the line - their own people have seen that.

Now, your bodge may also be incorrectly done, and adding a line fault to it.

It's either a bodged line, or no line at all, as BT would not repair it.

Anyway TB the line works perfectly....."Fairy dust is magic don't you know..

[TheBoy]

Some forum members may remember that my telephone was disconnected for 27 days, until "the little people came in the dead of night and reconnected it"

Anyway, I get another letter from BT today.....We apologise, blah, blah, blah. Cannot give you a temporary connection, blah, blah, blah, due to H&S considerations, blah, blah, blah.

Now I don't want to tell thm that its been reconnected by the "little people", incase BT have a fit of Health & Safety mania, and disconnect it again.

But, my question is this, The phone has now been connected 2 weeks, how do they not know this???

They know there is an issue with the line - their own people have seen that.

Now, your bodge may also be incorrectly done, and adding a line fault to it.

It's either a bodged line, or no line at all, as BT would not repair it.

Anyway TB the line works perfectly....."Fairy dust is magic don't you know..

Whilst you may have a dial tone, and be able to make/receive calls, but that does not mean there is not a fault with the bodge, and that fault may or may not be playing havoc with BT's equipment.

I'm glad its working for you, but its another reason for why they may think there is still a problem.

[HolyCount]

Maybe it was fixed by real "little people" (of the fairy dust variety) and not BT little people ( of the angel dust variety).  

[FRE07962128]

cos they're absolute idiots

simple as!

Could be right Danny, when you speak to them on the telephone they haven't a clue what's going on

Indeed with BT anything is possible!

A friend in London had in their flat a telephone that BT refuse to accept exists, even though it has a BT number and it was connected with them as old bills exist to prove it, but had no dialling tone. :-? :-?

Anyway three weeks ago, when I was there, the 'dead', "non-existant" phone suddenly rang with a sales call.............since then calls, including ones to Australia have been made, but BT still deny the lines existance!!

So Dusty eventually BT may discover you are in fact connected, but until then it could be free phone call time!!

[Dusty]

Some forum members may remember that my telephone was disconnected for 27 days, until "the little people came in the dead of night and reconnected it"

Anyway, I get another letter from BT today.....We apologise, blah, blah, blah. Cannot give you a temporary connection, blah, blah, blah, due to H&S considerations, blah, blah, blah.

Now I don't want to tell thm that its been reconnected by the "little people", incase BT have a fit of Health & Safety mania, and disconnect it again.

But, my question is this, The phone has now been connected 2 weeks, how do they not know this???

They know there is an issue with the line - their own people have seen that.

Now, your bodge may also be incorrectly done, and adding a line fault to it.

It's either a bodged line, or no line at all, as BT would not repair it.

Anyway TB the line works perfectly....."Fairy dust is magic don't you know..

Whilst you may have a dial tone, and be able to make/receive calls, but that does not mean there is not a fault with the bodge, and that fault may or may not be playing havoc with BT's equipment.

I'm glad its working for you, but its another reason for why they may think there is still a problem.

TB I gave BT every opportunity to fix the line. I gave them 27 days to do a 10 minute repair. To this day I still do not know when a permanent repair will be done.

I did what I had to do to get the phone working. And I would do it again if I had to.

By the way BT have charged me for call divert for the 27 days, even though they said it was going to be free.

The line down was a minor inconvenience made into a major headache by BT.

[Dusty]

cos they're absolute idiots

simple as!

Could be right Danny, when you speak to them on the telephone they haven't a clue what's going on

Indeed with BT anything is possible!

A friend in London had in their flat a telephone that BT refuse to accept exists, even though it has a BT number and it was connected with them as old bills exist to prove it, but had no dialling tone. :-? :-?

Anyway three weeks ago, when I was there, the 'dead', "non-existant" phone suddenly rang with a sales call.............since then calls, including ones to Australia have been made, but BT still deny the lines existance!!

So Dusty eventually BT may discover you are in fact connected, but until then it could be free phone call time!!

BT seem to find it difficult to keep track of anything

[albitz]

Dusty,if you get free calls can you send me a wiring diagram of the little peoples bodge please.

[TheBoy]

Some forum members may remember that my telephone was disconnected for 27 days, until "the little people came in the dead of night and reconnected it"

Anyway, I get another letter from BT today.....We apologise, blah, blah, blah. Cannot give you a temporary connection, blah, blah, blah, due to H&S considerations, blah, blah, blah.

Now I don't want to tell thm that its been reconnected by the "little people", incase BT have a fit of Health & Safety mania, and disconnect it again.

But, my question is this, The phone has now been connected 2 weeks, how do they not know this???

They know there is an issue with the line - their own people have seen that.

Now, your bodge may also be incorrectly done, and adding a line fault to it.

It's either a bodged line, or no line at all, as BT would not repair it.

Anyway TB the line works perfectly....."Fairy dust is magic don't you know..

Whilst you may have a dial tone, and be able to make/receive calls, but that does not mean there is not a fault with the bodge, and that fault may or may not be playing havoc with BT's equipment.

I'm glad its working for you, but its another reason for why they may think there is still a problem.

TB I gave BT every opportunity to fix the line. I gave them 27 days to do a 10 minute repair. To this day I still do not know when a permanent repair will be done.

I did what I had to do to get the phone working. And I would do it again if I had to.

By the way BT have charged me for call divert for the 27 days, even though they said it was going to be free.

The line down was a minor inconvenience made into a major headache by BT.

Chill

I don't care how/why your phone is now working.  Just because I used to work for them doesn't mean I'm going to grass you up or anything.  I was simply giving a possible reason why they may still think the line is faulty, nought more.

[TheBoy]

Dusty,if you get free calls can you send me a wiring diagram of the little peoples bodge please.

Not possible to bypass the modern billing systems

[Dusty]

Some forum members may remember that my telephone was disconnected for 27 days, until "the little people came in the dead of night and reconnected it"

Anyway, I get another letter from BT today.....We apologise, blah, blah, blah. Cannot give you a temporary connection, blah, blah, blah, due to H&S considerations, blah, blah, blah.

Now I don't want to tell thm that its been reconnected by the "little people", incase BT have a fit of Health & Safety mania, and disconnect it again.

But, my question is this, The phone has now been connected 2 weeks, how do they not know this???

They know there is an issue with the line - their own people have seen that.

Now, your bodge may also be incorrectly done, and adding a line fault to it.

It's either a bodged line, or no line at all, as BT would not repair it.

Anyway TB the line works perfectly....."Fairy dust is magic don't you know..

Whilst you may have a dial tone, and be able to make/receive calls, but that does not mean there is not a fault with the bodge, and that fault may or may not be playing havoc with BT's equipment.

I'm glad its working for you, but its another reason for why they may think there is still a problem.

TB I gave BT every opportunity to fix the line. I gave them 27 days to do a 10 minute repair. To this day I still do not know when a permanent repair will be done.

I did what I had to do to get the phone working. And I would do it again if I had to.

By the way BT have charged me for call divert for the 27 days, even though they said it was going to be free.

The line down was a minor inconvenience made into a major headache by BT.

Chill

I don't care how/why your phone is now working.  Just because I used to work for them doesn't mean I'm going to grass you up or anything.  I was simply giving a possible reason why they may still think the line is faulty, nought more.

If I had known at the time that you once worked for B.T. I would have got you to fix it instead of the little people.... .