Royal Mail Customers services are about as much use as a used condom smeared in dogshit. So who knows where the parcel is, as they certainly don't - and the automated ref number they emailed me when I did the online redeliver thingy is apparenetly invalid, and my postcode doesn't exist. Tossers.
I've noticed you don't have much luck with postal services. 
Would you like to swap addresses with me? We seem to get letters for the whole rather street put through our door. 
I think it's because he parks his van outside our house, and then can't be @rsed to walk any further up the road.
Kevin
I have a lot of time for RM. But their customer services are a waste of space. Utterly pointless. If they are hard up, boot those tossers out to save cash.
Amshat, well, good bloody riddance.
Home Delivery Network or whatever they are called, wasters.
ShittyLink, they are good
DPD or whatever Parceline are called, no problems yet.