Pop-corniing.
This is where moisture has got into the chip (whilst its been fitted to the board).......when you heat it up it expands and causes the case to pop....hence pop corning. And hence why new IC's are stored in vac pack bags with desicant and often in a nitrogen rich environment!
If we have to re-work boards in such ways, they are placed in an oven at just over 100degC for 24 hours in order to slowly dry the devices.......then they are re-re-flowed. You have to do the same to some new chips if thier bags are damaged or have been left open for more than an hour or so.
I suspect what martin is finding is that the via through the PCB have cracked. Sometimes you can fix these by inserting then tinned wire through them and soldering top and bottom. There are no BGA's on these boards from memory.
Ow yes, I now have evidence of lead free solder being more reliable if used correctly just to dispel that common myth
