an update on this for those interested...
i wrote a letter to the highways agency along with the claim form, a batch of 'before and after' photos, illustrations etc etc and they politely wrote back to say they'd received it.
a week or two later i got a call from someone from the highways agency who wanted to come and inspect the car for damage to determine whether i was trying to pull a fast one or not. so he visited me at work.
he concluded that the damage to the wing, door, grille and wing mirror was definitely caused by a gritter on account of the fact that the chips in some places span 6mm, the exact size of the salt stuff used in the gritter. also you could see the direction of the 'attack' from front drivers corner across front of car.
he said he was happy for the council to accept liability and that i should be hearing from them shortly. i asked 'what now' and he said they'd probably simply write to me with an offer of reimbursement in the form of a cheque as the council 'have a reserve of cash put by to compensate members of the public' for things like this.
i called this week to say i still hadn't heard back and was told that they are a very small team and so havent had a chance to respond. they are going to be getting in touch this coming week apparently.
while i'm not picking up the phone to the bodyshop
just yet, things are looking pretty good on this front. i am going to be dead chuffed if they come up trumps as i was / am so unhappy about it. as you can see from the photos on the following thread, the condition of these body panels was fantastic before this!!
http://www.omegaowners.com/forum/YaBB.pl?num=1204376087anyway, i'm glad i complained and am looking forward to hearing from the powers that be with regard to compensation...
more to follow when i hear back...