Omega Owners Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Please check the Forum Guidelines at the top of the Newbie section

Pages: [1] 2  All   Go Down

Author Topic: rather Virgin Media  (Read 1983 times)

0 Members and 1 Guest are viewing this topic.

Marks DTM Calib

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • West Bridgford
  • Posts: 34026
  • Git!
    • View Profile
rather Virgin Media
« on: 13 December 2008, 10:46:39 »
Last night I was experiencing what appeared to be DNS issues on the broadband connection (was unable to resolve web addresses but I could still tracert to known IP addresses).

This morning, no connection.

So I call them.

Ow yes, you were upgraded to ADSL2 yesterday!

Anyway, it dont rather work.....and it must be my end at fault apparantly.

So, it WAS all working great until THEY decided to upgrade my connection without ME knowing.

Now its broken and just happened to coincide with THEM doing an upgrade...yet it must be my end

My router supports ADSL2....its set to ADSL2....its just sat there on 'trying to connect'

Logged

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107076
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: rather Virgin Media
« Reply #1 on: 13 December 2008, 10:53:48 »
can you change the dns servers its using - VM's are know to be shite.

As you know, stick:

www.omegaowners.com 217.155.56.220

in your hosts file for now ;D
Logged
Grumpy old man

Kevin Wood

  • Global Moderator
  • *****
  • Offline Offline
  • Gender: Male
  • Alton, Hampshire
  • Posts: 36422
    • Jaguar XE 25t, Westfield
    • View Profile
Re: rather Virgin Media
« Reply #2 on: 13 December 2008, 10:53:54 »
You have to admire their logic. We made a change, you didn't, so it is clearly your fault it's gone to pot.

The cycle begins. You convince them your end is OK, they tell BT. BT take a week to check the line and then tell the ISP it's their problem, ISP fix it. >:(

Kevin
Logged
Tech2 services currently available. See TheBoy's price list: http://theboy.omegaowners.com/

Mr Skrunts

  • Get A Life!!
  • *****
  • Offline Offline
  • Gender: Male
  • Skruntie Land.
  • Posts: 25687
  • 3.O Elite Saloon with all the toys,
    • 2003 CD 2.2 Auto
    • View Profile
Re: rather Virgin Media
« Reply #3 on: 13 December 2008, 10:53:55 »
Technical Support are so wonderfull.  They assume the end user knows nothing, they talk down to you and without being obvious they allways pass the blame on to them.

To$$ers.
Logged
Ask yourself :  " WHY do I believe in what I believe?"

Remember that my opinions expressed here are not representative of the opinions of other members on the OOF Forum.

Marks DTM Calib

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • West Bridgford
  • Posts: 34026
  • Git!
    • View Profile
Re: rather Virgin Media
« Reply #4 on: 13 December 2008, 10:57:41 »
Quote
can you change the dns servers its using - VM's are know to be shite.

As you know, stick:

www.omegaowners.com 217.155.56.220

in your hosts file for now ;D

Thats what I did last night.

Trouble is now, absolutely no connection.

Ringing customer support again....been on hold for 27 minutes already!

I am currently 'borrowing' a neighbours wireless connection!
Logged

Marks DTM Calib

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • West Bridgford
  • Posts: 34026
  • Git!
    • View Profile
Re: rather Virgin Media
« Reply #5 on: 13 December 2008, 10:59:16 »
Quote
You have to admire their logic. We made a change, you didn't, so it is clearly your fault it's gone to pot.

The cycle begins. You convince them your end is OK, they tell BT. BT take a week to check the line and then tell the ISP it's their problem, ISP fix it. >:(

Kevin

As I dont use multiple microfilters I have to rip out my install and relocate it to the master socket.....just to 'please' them!
Logged

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107076
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: rather Virgin Media
« Reply #6 on: 13 December 2008, 11:10:01 »
Quote
Quote
You have to admire their logic. We made a change, you didn't, so it is clearly your fault it's gone to pot.

The cycle begins. You convince them your end is OK, they tell BT. BT take a week to check the line and then tell the ISP it's their problem, ISP fix it. >:(

Kevin

As I dont use multiple microfilters I have to rip out my install and relocate it to the master socket.....just to 'please' them!
What is your setup - router by master socket using a dsl faceplate?  Else microfilters needed.
Logged
Grumpy old man

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107076
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: rather Virgin Media
« Reply #7 on: 13 December 2008, 11:11:03 »
Another thing, some filters that appeared to work fine under ADSL do not perform so well under ADSL2
Logged
Grumpy old man

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107076
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: rather Virgin Media
« Reply #8 on: 13 December 2008, 11:11:55 »
Quote
Quote
Quote
You have to admire their logic. We made a change, you didn't, so it is clearly your fault it's gone to pot.

The cycle begins. You convince them your end is OK, they tell BT. BT take a week to check the line and then tell the ISP it's their problem, ISP fix it. >:(

Kevin

As I dont use multiple microfilters I have to rip out my install and relocate it to the master socket.....just to 'please' them!
What is your setup - router by master socket using a dsl faceplate?  Else microfilters needed.
Or router and cordless base unit by a single socket using a single microfilter.
Logged
Grumpy old man

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107076
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: rather Virgin Media
« Reply #9 on: 13 December 2008, 11:18:08 »
Feel free to call me if needed MDTM (at home, mobile not good here), if you need extra filters, advice, sockets etc, I can deliver over weekend - though it will cost you trying to get 1 working CID out of the 2 over the xmas period ;)
« Last Edit: 13 December 2008, 11:18:27 by TheBoy »
Logged
Grumpy old man

Marks DTM Calib

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • West Bridgford
  • Posts: 34026
  • Git!
    • View Profile
Re: rather Virgin Media
« Reply #10 on: 13 December 2008, 11:28:26 »
I have an adslnation filtered face plate.

From here I have two lengths of STP connected to the crone blocks on the rear of the filtered face plate.

One set goes to the modem router in the airing cupboard as an extension of the broadband output.

The other goes to a junction box for house wide phone distribution.

Hence, no additional micro filters required as its filtered at the master.

It should be the ideal setup as its filtered close to the inlet with good quality twisted pair to take the signal to the router (note its STP so screened also!)

I have tried

Direct connection to the master
Different filters

Finaly got through to the tech help.......they suspect a fault at the exchange so have reported to our 'friends' at openreach.....5 days to fix
Logged

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107076
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: rather Virgin Media
« Reply #11 on: 13 December 2008, 12:39:45 »
Quote
I have an adslnation filtered face plate.

From here I have two lengths of STP connected to the crone blocks on the rear of the filtered face plate.

One set goes to the modem router in the airing cupboard as an extension of the broadband output.

The other goes to a junction box for house wide phone distribution.

Hence, no additional micro filters required as its filtered at the master.

It should be the ideal setup as its filtered close to the inlet with good quality twisted pair to take the signal to the router (note its STP so screened also!)

I have tried

Direct connection to the master
Different filters

Finaly got through to the tech help.......they suspect a fault at the exchange so have reported to our 'friends' at openreach.....5 days to fix
Similar setup to mine, only I use SSF faceplates (as I can get them free  :-X), and my routers are in same room as the NTEs

Logged
Grumpy old man

Varche

  • Omega Queen
  • *****
  • Offline Offline
  • Gender: Male
  • middle of Andalucia
  • Posts: 14012
  • What is going to break next?
    • Golf Estate
    • View Profile
Re: rather Virgin Media
« Reply #12 on: 13 December 2008, 13:29:11 »
Another great example of what I call "service enhancement" !

two other examples are :

-Wide screen Tv broadcast. What about the folk with old perfectly serviceable sets - shame they can't see the people or action at either side of the screen.

-Analogue to digital TV transmission. Before could watch a programme whilst recording another. Now have to have TWO set top boxes and Twin LNB.

Makes my blood boil.

varche
Logged
The biggest joke on mankind is that computers have started asking humans to prove that they aren’t a robot.

Mr Skrunts

  • Get A Life!!
  • *****
  • Offline Offline
  • Gender: Male
  • Skruntie Land.
  • Posts: 25687
  • 3.O Elite Saloon with all the toys,
    • 2003 CD 2.2 Auto
    • View Profile
Re: rather Virgin Media
« Reply #13 on: 13 December 2008, 13:48:12 »
Quote
Another great example of what I call "service enhancement" !

two other examples are :

-Wide screen Tv broadcast. What about the folk with old perfectly serviceable sets - shame they can't see the people or action at either side of the screen.

-Analogue to digital TV transmission. Before could watch a programme whilst recording another. Now have to have TWO set top boxes and Twin LNB.

Makes my blood boil.

varche

That'll be me then.  
Logged
Ask yourself :  " WHY do I believe in what I believe?"

Remember that my opinions expressed here are not representative of the opinions of other members on the OOF Forum.

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 107076
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: rather Virgin Media
« Reply #14 on: 13 December 2008, 14:32:15 »
Quote
Another great example of what I call "service enhancement" !

two other examples are :

-Wide screen Tv broadcast. What about the folk with old perfectly serviceable sets - shame they can't see the people or action at either side of the screen.
Presumably CRT, so well past its best ;)

Quote
-Analogue to digital TV transmission. Before could watch a programme whilst recording another. Now have to have TWO set top boxes and Twin LNB.
Thats the advantage of my Media Center - to change the technology, I just replace the tuners ;)
Logged
Grumpy old man
Pages: [1] 2  All   Go Up
« previous next »
 

Page created in 0.012 seconds with 16 queries.