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Please play nicely.  No one wants to listen/read a keyboard warriors rants....

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Author Topic: Stand up to them!  (Read 1136 times)

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amigov6

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Stand up to them!
« on: 28 December 2008, 00:35:54 »

Scottish power provide my gas/elec. I choose to have them on prepayment meters despite a slightly higher tariff to save meter readings & arguments every quarter over thier wild estimates. Gas is fine but recently we all had to have new pre payment elec meters fitted.Suddenly £20 was gone in 3 days instead of weeks. Phoned & told it was to pay my debt, what debt, sorry, mistake etc blah blah 3 different operatives, 3 different promises, zero result, spoke to supervisor, new promise, zero result. Asked for the address of thier legal dept. which i noted ready to forward to my brother (debt recovery solicitor). next £20 i put on credited me £57, checked meter, debt removed, letter through post stating a/c 0.00 owing & a cheque for £104 .44p for my overspend & £30 goodwill gesture for my phone bill. Meter running really slowly now!!!!! :y
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Mr Skrunts

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Re: Stand up to them!
« Reply #1 on: 28 December 2008, 00:37:49 »

Good result - Tackle them head on every time. :y :y
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Vamps

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Re: Stand up to them!
« Reply #2 on: 28 December 2008, 00:47:09 »

I am going to have a problem with my Gas, they do not seem to read teh meter, yet it is outside so always seem to get estimated account, though I pay monthly. :(
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Mr Skrunts

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Re: Stand up to them!
« Reply #3 on: 28 December 2008, 02:40:06 »

Quote
I am going to have a problem with my Gas, they do not seem to read teh meter, yet it is outside so always seem to get estimated account, though I pay monthly. :(

By law they have to read it and inspect it at least once a year,

But since they send "meter men" round these days then the inspection has gone out of the window.
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Plomien

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Re: Stand up to them!
« Reply #4 on: 28 December 2008, 08:12:48 »

I had Eon send me out a new bill after they were given the reading on my meter, it arrived on Christmas eve and almost gave the missus a heart attack.
It said we owed £1092.34 ::)
It appeared that the Muppet who had spoken to my missus had messed up when typing it in.
Its now been corrected (thankfully) to a more respectable amount :y
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STMO123

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Re: Stand up to them!
« Reply #5 on: 28 December 2008, 10:02:44 »

Quote
I had Eon send me out a new bill after they were given the reading on my meter, it arrived on Christmas eve and almost gave the missus a heart attack.
It said we owed £1092.34 ::)
It appeared that the Muppet who had spoken to my missus had messed up when typing it in.
Its now been corrected (thankfully) to a more respectable amount :y

If you're with eon, as I am, why dont you just enter the readings monthly online.

https://www.eonenergy.com/At-Home/Your-Account/Login.htm?WT.svl=10
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Plomien

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Re: Stand up to them!
« Reply #6 on: 28 December 2008, 10:25:37 »

we normally do it over the phone but I will try it on the web from now on  cheers :y
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Kevin Wood

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Re: Stand up to them!
« Reply #7 on: 28 December 2008, 11:08:05 »

I have the opposite problem with the same provider. Meter isn't moving at all. Not coming to fix it until 15th. Had the garage toasty warm when fixing my exhaust yesterday. :-X

Kevin
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Richie London

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Re: Stand up to them!
« Reply #8 on: 28 December 2008, 11:52:18 »

electric 6 a week, gas has gone up to about 8.  im the same rather pay on prepayment that go through the hassle again when they told me i had a debt of 211.00 even though i was away for 3 months working. they should bring back the gas shops so you can go down and beat the craap out of them  ;D ;D
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Ken T

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Re: Stand up to them!
« Reply #9 on: 28 December 2008, 12:32:39 »

Quote
I have the opposite problem with the same provider. Meter isn't moving at all. Not coming to fix it until 15th. Had the garage toasty warm when fixing my exhaust yesterday. :-X

Kevin

Remember and take the magnets off before he comes !

Ken
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Kevin Wood

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Re: Stand up to them!
« Reply #10 on: 28 December 2008, 12:36:31 »

Quote
Quote
I have the opposite problem with the same provider. Meter isn't moving at all. Not coming to fix it until 15th. Had the garage toasty warm when fixing my exhaust yesterday. :-X

Kevin

Remember and take the magnets off before he comes !

Ken

It's one of those nasty solid state ones so not a magnet in sight. I'm trying to remember what I did to make it go pop. ::)

Kevin
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GuzziHero

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Re: Stand up to them!
« Reply #11 on: 28 December 2008, 13:22:46 »

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