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[PaulW]

https://www.bethere.co.uk/broadbandoffice.do

same here  

17meg down, 2.5meg up, no limits - sorted!

[V6 Gix]

I'm on Virgin Media's 20Mb connection - not the cheapest around at £37.99pm, but it's worth every penny.

The only problem with Virgin Media is when something does go wrong, their customer service is bloody awful. But in all honesty it doesn't go wrong that often, maybe a couple of times a year.

I've jinxed myself now, it will break tonight and I won't be back on for a month....hehe.

[PaulW]

I'm on Virgin Media's 20Mb connection - not the cheapest around at £37.99pm, but it's worth every penny.

The only problem with Virgin Media is when something does go wrong, their customer service is bloody awful. But in all honesty it doesn't go wrong that often, maybe a couple of times a year.

I've jinxed myself now, it will break tonight and I won't be back on for a month....hehe.

They must be improving then if there downtime has reduced so much  

[V6 Gix]

I'm on Virgin Media's 20Mb connection - not the cheapest around at £37.99pm, but it's worth every penny.

The only problem with Virgin Media is when something does go wrong, their customer service is bloody awful. But in all honesty it doesn't go wrong that often, maybe a couple of times a year.

I've jinxed myself now, it will break tonight and I won't be back on for a month....hehe.

They must be improving then if there downtime has reduced so much  

LOL - You're not far wrong there mate.

[Tawfield]

BT are OK but there are better - I do like the VIsion service but you have to pay for the box now

10mb Virgin and pretty well problem free help line free

[stuart30]

im on virgin
i aint paying £129 to have the bt wire connected and only get 4meg speed

Much too my annoyance just found out if you agree too 18 month contract its £29 instead of £150.

There still shite and id dearly love too ram my........id best stop there.

[Jimbob]

Zen here, and very happy.
Not cheap, but very good.
100gb download cap!
they made my line faster than others said it was possible (only 1 meg though)

dont think their newer packages are as appealing as what I am on as an old customer though.

[Kevin Wood]

Zen here, and very happy.
Not cheap, but very good.
100gb download cap!
they made my line faster than others said it was possible (only 1 meg though)

dont think their newer packages are as appealing as what I am on as an old customer though.

A couple of years back I reluctantly went to one of their MAX packages (8000 Active IIRC) because I was only on the 512kb legacy package and it started feeling a bit slow, and have been very happy with it.

It is a true "up to 8Mb" service IME. Downloads hit the high 700kB/s during quiet times and it's always able to deliver at least 4Mb. Usage is 25GB though. Still plenty for me.

Apart from some dodgy BT issues around when we moved house  I can't recall a time when the connection has gone down, other than my cr@p router hanging up once or twice.

Kevin

[Jimbob]

I left demon to go to Zen a good few years ago.
I had 512K, and that was all my line would alledgedly support due to line length (well over 5k)
I discovered a neighbour had been given 1meg on a new install.

Started ringing and complaining, but demon wouldnt even try a regrade to 1 meg, rang various others the same.

Zen said, we will ask for a manual regrade or something, they will try and make it work.

So I migrated, and they subbed the regrade request, week later I had double the speed.

Due to my distance, with current technologies I really dont think I will get any more speed if I regrade, I am very happy with the connection I get, so am staying put.


Also a much better service than I had, much better newsgroup access etc.

My usage isnt as much as it once was, so the 8000 Active would probably normally be enough usage allowance for me, the 8000 pro would be better, but getting a bit dear.

[Kevin Wood]

Yep. If the line is your limitation may as well stay put.

My parents have the legacy 2Mb connection and when my brother was living at home he used to max the line out 24/7 downloading all manner of stuff. Not a murmur from Zen about FUP. Just a few letters forwarded from the RIAA, which impressed my Dad no end!

Interestingly, I left Demon for Zen too. Demon had been great as a dial-up provider (used to just leave the connection up 24/7 no problems) but went completely to pot when broadband came along. Staff just didn't have a rather clue what they were talking about IME.

We were at an exchange where you had to "register an interest" in broadband via your ISP, and if a target was reached, the exchange got broadband. After umpteen calls trying to register an interest via Demon and the droid on the other end saying "but your exchange isn't enabled..." I gave up.

Kevin

[johnnycboy]

im on virgin never had a problem  

Have to agree never had any problems with N*l (Virgin now)

[Marks DTM Calib]

My porblem with Virgin(formaly NTL and then Diamond cable in our area) is that I know to much and monitor the performance to often!

Thier customer support is totaly toilet and they sit on fault requests before passing them to openreach for sorting

Thier comms is naff and the network they run is bloody poor resulting in limited throughput in heavily loaded areas.....

[Phil]

If you've got Sky, changed from AOL a year ago and its been fine.

AOL kept dropping out, but that is apparently due to me paying for an 8mb connection when my line would only take 2.5mb max.

So the free sky package is fine for me as the line cannot take any quicker (its still an overhead cable!!), and it is not any slower than the AOL was

Being in the middle of nowhere you may still have to pay for Sky broadband, sometimes you do sometimes you don't

Other option, if you get a signal, is to go mobile 3G data card

[Kevin Wood]

AOL kept dropping out, but that is apparently due to me paying for an 8mb connection when my line would only take 2.5mb max.

That smells of BS for a start. ADSL will drop back to whatever speed the line will support transparently. Drop outs sound more like the ISPs network being flakey. (or did the ADSL connection actually drop?)

Kevin

[Phil]

AOL kept dropping out, but that is apparently due to me paying for an 8mb connection when my line would only take 2.5mb max.

That smells of BS for a start. ADSL will drop back to whatever speed the line will support transparently. Drop outs sound more like the ISPs network being flakey. (or did the ADSL connection actually drop?)

Kevin

I think i first heard about it from the Gadget show which is why i checked the max speed my line would take, it has something to do with the connection my end trying to up/download at a faster rate than the exchange/ line will accept so it 'trips out' (although i may have been dreaming and its all cobblers). The fact AOL were charging me for 8meg and knew the line wouldn't take it is what relly peed me off with them!!