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Author Topic: lap top problem  (Read 1438 times)

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bertiecbx550

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lap top problem
« on: 21 April 2009, 08:08:27 »
I switched my laptop off last night and now it wont connect to my wireless network...It keeps coming up with enter network security key or passphrase for bertiecbx550....I type in my passphrase and then it comes up "the network security key is not valid"...but when i turned my pc on it found the network and connected straight away...Any ideas as i`m losing my rag with this laptop now..... >:(
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the-toy-maker

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Re: lap top problem
« Reply #1 on: 21 April 2009, 08:13:16 »
try logging on to your routers web page so that you can check you pass key! ;)
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bertiecbx550

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Re: lap top problem
« Reply #2 on: 21 April 2009, 08:26:59 »
No good folks it wont log on it now comes up low wirless signal and its sat next to the router!!! bloody thing.....looks like i`ll have to call 1 of those ads in the paper to get it sorted out.... :(
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the-toy-maker

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Re: lap top problem
« Reply #3 on: 21 April 2009, 08:31:48 »
Log on to our router via your PC :)

Are you sure you are using the right key ;) CAps maKE a difference! :)
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bertiecbx550

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Re: lap top problem
« Reply #4 on: 21 April 2009, 08:35:46 »
dont know how to log onto the router.... :-[
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dbug

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Re: lap top problem
« Reply #5 on: 21 April 2009, 08:38:56 »
Usually - open iexplorer and type http://192.168.1.1 into browser.  This should link you to the router - will probably ask for a user/password - default on a lot is admin/admin.  Once in you can check/change wireless passkey.
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mathewst

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Re: lap top problem
« Reply #6 on: 21 April 2009, 08:39:43 »
You have to connetct through normal wired Lan port.
Then go to the specified adress which is something like " http://168.12x.xxx.xxx". It should be written in the router manual. From there you should be able to check and change all the settings of the router including network name, password etc...
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the-toy-maker

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Re: lap top problem
« Reply #7 on: 21 April 2009, 08:40:10 »
on the bottom or back or side of the router there will be an IP address something like 192.168.0.1

also there will be a U/N and P/W

what make of router are you using? who is you service provider?

Dont worry we will get you up and running without paying for some chimp to come and sort it! ;)
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bertiecbx550

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Re: lap top problem
« Reply #8 on: 21 April 2009, 08:46:50 »
ok...this is now officially confusing i`ve logged onto the net gear site and it might as well be in greek cause i dont understand 1 single word of it....wheres sammy sledge hammer!!!! >:(
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bertiecbx550

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Re: lap top problem
« Reply #9 on: 21 April 2009, 08:48:50 »
its a netgear wireless g router WGR614 v9 and its virgin broadband 10meg.... :-[ :-[ :-[
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Re: lap top problem
« Reply #10 on: 21 April 2009, 08:52:24 »
the username and password are on the bottom (something like virgin password)
Netgear routers sometimes need a restart if they have been left on for a while so try that.
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the-toy-maker

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Re: lap top problem
« Reply #11 on: 21 April 2009, 08:55:03 »
on the left hand side of the screen you should see a list of areas to view!

go in to security and your looking for wireless!

in there you will find your WEP key

make sure this is the same as what your typing in when it askes you to!

also check that wireless is enabled!

dont change anything in there tho or you will be buggered!
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Re: lap top problem
« Reply #12 on: 21 April 2009, 09:09:15 »
Switch off and switch on again .  :y
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bertiecbx550

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Re: lap top problem
« Reply #13 on: 21 April 2009, 09:21:39 »
Ok i`ve got online with the laptop...But via a plug in belkin dongle...the internal wireless will not log on at all??? i`ve been to the netgear site and i`m as confused as ever.... :-[
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the-toy-maker

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Re: lap top problem
« Reply #14 on: 21 April 2009, 09:29:18 »
if you want i can pm you my number you can call me and i will talk you through the steps ;)
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