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[HolyCount]

Like most companies that start out.

In the beginning, their good, then they get better, then then bit better & people are well chuffed with them. then they get even bigger..... & that's when the problems start, get too big, making huge profits, forget what customer care is, not interested in genuine complaints, and become like a one of those StarTrek Ferengi figures !!

On ebay, on the website, and in all walks of life I believe in treating others as I would like to be treated. Unfortunately in this world of ours that belief has cost me and put me behind the back stabbers and toe treaders ---- but, at the pearly gates (or the gates of Hades, whichever direction I travel in) I will at least be happy that I tried !!!!!

I might bear a passing resemblance to a Ferengi, but don't do business like one !!!!

Sorry, perhaps you misunderstand me, or perhaps I could have put it better initially.

I don't mean you are a Ferengi type, I'm on about "ebay" themselves.
I know there are people who have businesses on ebay, and like any actual shops that you would visit you get good and bad, you're right.

What I was trying to say is that "ebay" should take a few steps backwards, start to look after those that have a good track record, and those that treat customers well, and start to pick out the "bad apples" that are makin life difficult for the genuine ebayers out there.

Hope that clears it up, as I'm not having a personal go at you Holy Count, but at "ebay" .

 

Sorry Matt -- wasn't taking it personally. The written word often doesn't convey the humour intended    I knew exactly what you were getting at 

[Derek_in_Penzance]

I must be very lucky on eBay, as with a couple of exceptions all my 930 transactions have been satisfactory. That covers selling parts, buying cars, and buying all sorts of things from CDs to self-tapping screws. Most of my transactiosn are Buy it Now rather than auction though, and that helps because most BIN listings are from bona-fide traders. 

The oddest thing I sold was a stuffed fish, on behalf of a neighbour. He thought it was worth £4.99 and nearly threw it out with the rubbish. It turned out to be rare and collectible and sold for £500!