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[Varche]

Seems like a lot of people have been inconvenienced these last few days by a bit of bad weather etc (Nobody died though you would think so listening to people moaning on the TV).

What I find staggering in this modern day and age of sophistication is the inability to give Customers (paying at that) information about what is happening. Gatwick airport for example with a bit of snow.

The latest is the debacle over Eurostar train in the channel tunnel. Wrong kind of cold? Wrong kind of air? It matters not really. Mechanical problems do crop up - it is life. What is unacceptable is the lack of info to the customers and lack of a plan. I am no expert on trains but couldn't a diesel(steam!?) loco have been desptached to "pull" the first train out of the tunnel and yes I know they aren't supposed to travel the "wrong way " on a line? Couldn't the decision maker have sent the rescue train to London to discharge the first lot of unfortunates and then send it back for the next lot rather than make the first lot wait a further THREE hours.

Too many people focussed on solving problems and not enough customer focus methinks. I bet no one gets fired though. They never do.

Varche

[HolyCount]

This is part of whatever ails this country these days ... once we would look a problem square in the face and overcome it. Now a snowflake brings the country to a halt!

[Dishevelled Den]

Fair comment indeed V

[Jimbo B]

Well said Varche the ineptitude of British management is well documented and it seems that as long as a problem occurs in working hours then all will apparently be cured.
It seems that the staff had no knowledge of the out of hours procedures in the event of this type of emergency. Well so much for staff training. I now have no chance of persuading the wife to go through the tunnel Dover here I come  :-? :-? :-? :-? :-?

[Del Boy]

Saw the queue o0n the motorway earlier, seriously about 10 miles of lorries with a foot between each of them, not good stuff at all have to feel sorry for them.

[jereboam]

This is part of whatever ails this country these days ... once we would look a problem square in the face and overcome it. Now a snowflake brings the country to a halt!

I thought they said on the radio it was the French trains coming from France that failed. 
We Brits don't need to accept the blame for everything that goes wrong

[STMO999]

This is part of whatever ails this country these days ... once we would look a problem square in the face and overcome it. Now a snowflake brings the country to a halt!

I thought they said on the radio it was the French trains coming from France that failed. 
We Brits don't need to accept the blame for everything that goes wrong

Another managerial farce today. Promising people they would put four emergency trains on and then cancelling them. No service tomorrow either.

[Kevin Wood]

I used Eurostar once. NEVER again.

Kevin

[Martin_1962]

I bet it was melting water in the electronics

I have been on trains in really bad snow.

One loco was on three motors - front three full on snow.

The eventual train loco ran like it had gained another 500bhp from somewhere, it absolutely shifted.

[STMO999]

I bet it was melting water in the electronics

I have been on trains in really bad snow.

One loco was on three motors - front three full on snow.

The eventual train loco ran like it had gained another 500bhp from somewhere, it absolutely shifted.

'Condensation on the electronics' apparently.

[albitz]

Another one has broken down now,it got through the tunnel as far as Thurrock and died.750 people on board.

[tunnie]

I bet it was melting water in the electronics

I have been on trains in really bad snow.

One loco was on three motors - front three full on snow.

The eventual train loco ran like it had gained another 500bhp from somewhere, it absolutely shifted.

'Condensation on the electronics' apparently.

Better change that pollen filter then. 

Went to London on the train today to meet up with some old work buddies, reminded me how much i hate the trains, slow, not very comfy, have to sit next to other people, and hear what their day was like.

(waits for AndyB to correct me in anyway shape or form possible, any non-English grammar or full stops in the wrong place)

[tunnie]

Another one has broken down now,it got through the tunnel as far as Thurrock and died.750 people on board.

They had better fix it by 16th Jan, using the bugger to go to the Alps 

[Pitchfork]

Another one has broken down now,it got through the tunnel as far as Thurrock and died.750 people on board.

They had better fix it by 16th Jan, using the bugger to go to the Alps 

Does he know or would he rather you took the train?

[Andy B]

I bet it was melting water in the electronics

I have been on trains in really bad snow.

One loco was on three motors - front three full on snow.

The eventual train loco ran like it had gained another 500bhp from somewhere, it absolutely shifted.

'Condensation on the electronics' apparently.

Better change that pollen filter then. 

Went to London on the train today to meet up with some old work buddies, reminded me how much i hate the trains, slow, not very comfy, have to sit next to other people, and hear what their day was like.

(waits for AndyB to correct me in anyway shape or form possible, any non-English grammar or full stops in the wrong place)

I only correct you whenyou're talking out of you 4r$e, or quoting mis-information ........
I missed correcting you last night as I was tucked up in bed ready for work this morning, when you were trying to take the pi$$  ........