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[Mr Skrunts]

Hoover Quatro 1400
Age unknown  :-/

Only issue ever had with it was a noise when the drum was going in one direction (Not the other) that sounded like something catching or a coin scraping on the way round.  Bit of advice given on here sorted the problem (Many thanks  )

Just gone to take the washing out and cant open the door, but also see water under the washer, not much but these problems may be my own doing.

I am totally aware of overloading etc so thought twice about washing the duvet that went in.  (Launched a cup of coffe over the bed this morning.) Was just going to chuck it as I have a new spare one (4.5 tog - Cheers JB for the advice, and this one is a 3.5 tog so is only as old as the the time I got the info) Anyways after feeling the weight and seeing the loosly rolled up size of the new one it didnt worry me on the weight issue allthough a slight concern on the weight issue when wet going into a spin.  Sod it in it went and forgoton about.

Next thing I heard the door beep as the cycle was finished hadnt really heard any other above normal noise so assumed all ok.

So question are,

Obviously the door has a timer on it but is the door lock itself mechanical or eletrical, normal, it requires reasonable effort to push the door open button, but not sure if this then goes on to like like a two part setup. mechanical (checked and safgaurded by the door timer), and then contact on to the door switch or mechanism itself.

The water leak, not sure thats door related at all, kitchen is only just over a year old and very ocasionly got an odd damp wif staring about 4/5 months ago, thought it was the washer instanly but went from the sink first and back tracked, straight away saw signs of a water leak in there, pulled evrything out and checked all, all washer joints rock solid, hot and cold as they were the 2 installed by a mate and myself.  checked the waste for the washer and dishwaher (fitting bit there but not bought the DW yet) they were fine, so then just checked the rest and totally disapointed that nearly all joints could be tighted up a bit by hand and one joint more than the others.  Assumed promlem solved regard the water leaks and any odd wifs.

Had one tiny puddle of water last week infront of the washer but seems not to have come from underneath the washer so assumed came from the work surface after a daily good scrub down seesion.  But find the water today then mabye it is the washer. 

I know there are some service guys on here, are these washers worth getting repairs done on once they start needing repairs and are there any commons repairs that fail on them?

Are the any cons to watch out for with these repair companies other than letting them take it away to the workshop to repair and then invent faults by fitting broken parts to to over to let me see before they replace if I dont believe them.

[Welung666]

Is there still water in the machine? That's the normal reason for the door not opening. Check the drain pump isn't full of fluff/jammed with a coin. This will involve tipping the machine, I'd suggest on to it's back, to stop any remaining water pouring out of the detergant tray. It may be a loose clip on the drain pump that lets the water leak too.

[Richie London]

i would tip it backwards and pull the manual door release chord that will be at the bottom of the front of the washing machine, presuming it has one like i have on mine

[pscocoa]

have seen this before and was a simple matter of drain being blocked under sink or wherever it connects to discharge point. I cleared blockage and all fine

[Darth Loo-knee]

PM Stokie Steve he is a topman Washing Machine Repairer

[Mr Skrunts]

Is there still water in the machine? That's the normal reason for the door not opening. Check the drain pump isn't full of fluff/jammed with a coin. This will involve tipping the machine, I'd suggest on to it's back, to stop any remaining water pouring out of the detergant tray. It may be a loose clip on the drain pump that lets the water leak too.

Washing had finished the full cycle so am/will assume at this point it's empty

[Mr Skrunts]

i would tip it backwards and pull the manual door release chord that will be at the bottom of the front of the washing machine, presuming it has one like i have on mine

Sounds like a plan. 

But I will check for water inside if I can, but will at least pull the front filter out and check it for water. 

[Mr Skrunts]

have seen this before and was a simple matter of drain being blocked under sink or wherever it connects to discharge point. I cleared blockage and all fine

Am thinking what you mean here is.

Water on floor - caused by a simple matter of drain being blocked under sink or wherever it connects to discharge point (Quote).

Clear a blockage? - I cleared blockage and all fine. (Quote)

No problem there, but a question.  I am guessing you mean when you say problem solved that is regards the water leak? and nothing to do with getting the door open.  Listening to the advice above in other parts of the thread there could be water inside.  So would this sort machine still finnish a cycle if all water is not evacuated.

Would a partialy/blocked drain put a washer in a mode where it vents under the washer or would a machine have a fail safe to shut down in the event of water being left in during a cycle.  Especially as it is a washer/dryer.

Also only every seen the water spilages twice now, but have done quite a few wash loads inbetween.

[pscocoa]

If the drain water has no where to go and therefore remains in machine the door will not open.

Reminded me of another occasion at my son's house - he fitted new connector to waste undersink and these come with blanking plates fitted sometimes when they have more than one branch. He phoned me to say his washing machine would not empty and door would not open. I removed waste and found blanking plate still fitted to branch he was using - removed plate and it drained no problem.

So yes machine detects build up of water against waste outlet.

[Mr Skrunts]

If the drain water has no where to go and therefore remains in machine the door will not open.

Reminded me of another occasion at my son's house - he fitted new connector to waste undersink and these come with blanking plates fitted sometimes when they have more than one branch. He phoned me to say his washing machine would not empty and door would not open. I removed waste and found blanking plate still fitted to branch he was using - removed plate and it drained no problem.

So yes machine detects build up of water against waste outlet.

Cheers matey.   

[pscocoa]

Did you get this sorted Mr Skruntie?

[dbug]

Had similar on ours - door wouldn't open at end of cycle.  Due to water still in machine - outlet blocked by a coin!!  Emptied machine "manually" and cleared blockage - all ok then 

HTH mate

[Mr Skrunts]

Did you get this sorted Mr Skruntie?

Not yet sadly, been trying to contact my mate to come and help pull out and tip the washer if required but have a feeling he is on call and being a bank holiday weekend he may have been on call out.

[tunnie]

i've got one of these 'washing' machine devices, no idea how it works yet 

[Mr Skrunts]

i've got one of these 'washing' machine devices, no idea how it works yet 

Did it come with out an instuction book or did your Mum just say ring if you get stuck.