Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Selseybill]

I fitted new pair Janspeed up rated rear shocks about 6 months a go.now 1 is squeaking and leaking oil.the dealer tell me they have only a 6 month warranty when i thought all had 1 year.
Should shocks last longer than this these days as the one's these replace were the original GM units.

[rustym95]

most should last for 5years with every day use, but do know that some have lasted 10-15years

[KillerWatt]

I fitted new pair Janspeed up rated rear shocks about 6 months a go.now 1 is squeaking and leaking oil.the dealer tell me they have only a 6 month warranty when i thought all had 1 year.
Should shocks last longer than this these days as the one's these replace were the original GM units.

You'll find that you have a 2 year warranty on pretty much everything you buy in the UK, and it's been that way since 1996.

As far as shocks go, 6 months is a pisstake if it's normal road use.....I'd be expecting 4 years/40,000 miles at least.

[Selseybill]

The originals coved 87k which i think was good and only changed them cause i lowered the rear ,sure they still had some life in them still.The Janspeed only lasted 15k,Ok the roads around Chichester would better suit a 4x4 ,but cheapies would last longer than that.I'll think i will get my son to contact Janspeed tomorrow directly as i think the 6 month thing is crap

[pscocoa]

This is definitely a case which comes within your legal rights under the Sale of Goods Act - these items are not fit for purpose and there must be some inherent design fault.

I am just off to Manchester but will try and post something later on weekend but more people now are using Sale of Goods Act to take issues of crap goods up with suppliers.

One thing though you will have to be ready for is some sort of inspection that may or may not reveal driver abuse. We had to go through this with VX on the Signum before they agreed to replace the DMF and clutch.

Google something like  "Sale of Goods Act rights" and it might help your son in his discussions but just keep cool and at least get dialogue going with Janspeed.

[pscocoa]

Sale of Goods Act - got this from the Tyresmoke forum for VW /Audi from one member who had issues with a gearbox

"• Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).
• Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description.
• Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety.
• It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.
• If goods do not conform to contract at the time of sale, purchasers can request their money back "within a reasonable time". (This is not defined and will depend on circumstances)
• For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).
• A purchaser who is a consumer, i.e. is not buying in the course of a business, can alternatively request a repair or replacement.
• If repair and replacement are not possible or too costly, then the consumer can seek a partial refund, if they have had some benefit from the good, or a full refund if the fault/s have meant they have enjoyed no benefit
• In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty) and should have reasonably lasted until this point in time (i.e. perishable goods do not last for six years).
• If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty)
• After six months and until the end of the six years, it is for the consumer to prove the lack of conformity.

According to posts here and elsewhere on the internet and in the national press, there was an inherent problem with the multitronic gearbox and Audi had been offering the job out of warranty for £900 or so; I offered £1000. No way should a gearbox be expected to fail within that time/mileage; eg. my exhaust is still fine. Glenvarigill (who have gone into liquidation, not the current owners of Edinburgh Audi) told me Audi state an estimated life span of 5 years. If that was the case, no-one would ever buy one and in fact Audi deny having any such guideline."

[tunnie]

looking at the state of mine, i think they are orginal! So 130k and 9 years 

[rustym95]

14 years back and 10 years frunt changing rear next year as a bit pitted but still good.