Omega Owners Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Please check the Forum Guidelines at the top of the Newbie section

Pages: [1] 2  All   Go Down

Author Topic: A small victory for me yesterday......  (Read 1939 times)

0 Members and 1 Guest are viewing this topic.

Taxi_Driver

  • Guest
A small victory for me yesterday......
« on: 14 March 2008, 23:38:27 »

Went to see big white chief in my office yesterday.......hes not the owner but runs the office........

I had a whinge about a scrub i had (ie no show) in Marlborough last Monday evening (i had to run about 10 miles to get there).......asked him to check it for me.......ie if genuine ok i can live with it.....if not (ie an office error) then i would like paying for it.

All our jobs get sent to a data unit in our cars......it shows pick up time (or time cust phoned) pick up place, name of customer, and usually destination

Its like big brother in our office......everything gets recorded.....all phone calls in/out get recorded......all keystrokes on their pc's by receptionists get recorded........same for the drivers......every button they press on their data units gets recorded......so basicaly anything anyone does gets recorded........tho i doubt never checked unless a dispute.....

Never seen the severs that run this.......but they must have huge disk space to record everything that goes on.......

Anyway.......big chief phoned me 15mins later....and told me he listened to the conversations that went on for my job and it was indeed office error for the pick up point.......so would credit me £15 to my account for the error  :y

Dont think he liked doing that.........as i was told today he went mental at the receptionists  ;D

Just thought id mention this.......as i know there are other taxi drivers on this forum...... :y
Logged

Vamps

  • Offline Offline
  • Gender: Male
  • Bishop Middleham, Co Durham.
  • Posts: 24708
  • Flying Tonight, so Be Prepared.
    • Mig 2.6CDX and 2.2 Honda
    • View Profile
Re: A small victory for me yesterday......
« Reply #1 on: 14 March 2008, 23:43:08 »

Your Taxis must be expensive with those overheads, Your rent must be massive.
Not a Taxi Driver.  ;D
Good result on your money though. :D :D
Logged

Taxi_Driver

  • Guest
Re: A small victory for me yesterday......
« Reply #2 on: 14 March 2008, 23:48:00 »

Quote
Your Taxis must be expensive with those overheads, Your rent must be massive.
Not a Taxi Driver.  ;D
Good result on your money though. :D :D

Were actually very cheap......£4 for 1.4 miles....

Dont mind saying i pay my office £105/week radio rent
Logged

Vamps

  • Offline Offline
  • Gender: Male
  • Bishop Middleham, Co Durham.
  • Posts: 24708
  • Flying Tonight, so Be Prepared.
    • Mig 2.6CDX and 2.2 Honda
    • View Profile
Re: A small victory for me yesterday......
« Reply #3 on: 15 March 2008, 00:04:54 »

Quote
Quote
Your Taxis must be expensive with those overheads, Your rent must be massive.
Not a Taxi Driver.  ;D
Good result on your money though. :D :D

Were actually very cheap......£4 for 1.4 miles....
Dont mind saying i pay my office £105/week radio rent

How much :o :o :o About £1.00 per mile up here.
Rent not bad for a week with the back up you have. :)
In the early 90's I used to Live in Hertfordshire and did a bit of Mini cabing on a weekend,I think they call in Private Hire now. £5.00 a night rent, cheap but they needed the extra drivers at the weekend. It was the Insurance that was the main problem, iirc first £30 went towards this, couldnt get part time insurance. Used to work from Cuffley station.  :) :)
Logged

zippo

  • Omega Baron
  • *****
  • Offline Offline
  • Gender: Male
  • manchester
  • Posts: 2725
    • View Profile
Re: A small victory for me yesterday......
« Reply #4 on: 15 March 2008, 03:17:38 »

Quote
Quote
Your Taxis must be expensive with those overheads, Your rent must be massive.
Not a Taxi Driver.  ;D
Good result on your money though. :D :D

Were actually very cheap......£4 for 1.4 miles....

Dont mind saying i pay my office £105/week radio rent
i was paying that in the early 90s for a single track ( 7 days +fri/sat night) the last i heard the radio rent around here is something like £200 unless some one knows different
Logged

Taxi_Driver

  • Guest
Re: A small victory for me yesterday......
« Reply #5 on: 15 March 2008, 07:11:38 »

Quote
Quote
Quote
Your Taxis must be expensive with those overheads, Your rent must be massive.
Not a Taxi Driver.  ;D
Good result on your money though. :D :D

Were actually very cheap......£4 for 1.4 miles....
Dont mind saying i pay my office £105/week radio rent

How much :o :o :o About £1.00 per mile up here.
Rent not bad for a week with the back up you have. :)
In the early 90's I used to Live in Hertfordshire and did a bit of Mini cabing on a weekend,I think they call in Private Hire now. £5.00 a night rent, cheap but they needed the extra drivers at the weekend. It was the Insurance that was the main problem, iirc first £30 went towards this, couldnt get part time insurance. Used to work from Cuffley station.  :) :)

That probably a bad example........thats our minimum fare......
How to work it out is to convert the mileage to £'s/pence and add £2.60

So 1.4 miles (or anything less than that) is £1.40 + £2.60 = £4  :y
Or 10 miles is £10.00 + £2.60 = £12.60  :y

Try getting a private hire in Bath/Bristol.......then you'll think were cheap  ;)
Hackneys in Swindon are cheaper than us on min fare.........but their meters will soon exceed our fares if going any reasonable distance.

My Insurance in the Omega is just about £1000  :(
« Last Edit: 15 March 2008, 07:14:58 by Taxi_Driver »
Logged

MikeDundee

  • Omega Lord
  • *****
  • Offline Offline
  • Gender: Male
  • Costa Del Peckham
  • Posts: 9370
    • View Profile
Re: A small victory for me yesterday......
« Reply #6 on: 15 March 2008, 07:16:11 »

Quote
Quote
Quote
Quote
Your Taxis must be expensive with those overheads, Your rent must be massive.
Not a Taxi Driver.  ;D
Good result on your money though. :D :D

Were actually very cheap......£4 for 1.4 miles....
Dont mind saying i pay my office £105/week radio rent

How much :o :o :o About £1.00 per mile up here.
Rent not bad for a week with the back up you have. :)
In the early 90's I used to Live in Hertfordshire and did a bit of Mini cabing on a weekend,I think they call in Private Hire now. £5.00 a night rent, cheap but they needed the extra drivers at the weekend. It was the Insurance that was the main problem, iirc first £30 went towards this, couldnt get part time insurance. Used to work from Cuffley station.  :) :)

That probably a bad example........thats our minimum fare......
How to work it out is to convert the mileage to £'s/pence and add £2.60

So 1.4 miles (or anything less than that) is £1.40 + £2.60 = £4  :y
Or 10 miles is £10.00 + £2.60 = £12.60  :y

Try getting a private hire in Bath/Bristol.......then you'll think were cheap  ;)
Hackneys in Swindon are cheaper than us on min fare.........but their meters will soon exceed our fares if going any reasonable distance.

My Insurance in the Omega is just about £1000   :-/ :'( ;D:(

Thats cheap
 :-/ :'( ;D
« Last Edit: 15 March 2008, 07:16:30 by mickdundee »
Logged

Taxi_Driver

  • Guest
Re: A small victory for me yesterday......
« Reply #7 on: 15 March 2008, 07:19:27 »

Quote
Quote
Quote
Your Taxis must be expensive with those overheads, Your rent must be massive.
Not a Taxi Driver.  ;D
Good result on your money though. :D :D

Were actually very cheap......£4 for 1.4 miles....

Dont mind saying i pay my office £105/week radio rent
i was paying that in the early 90s for a single track ( 7 days +fri/sat night) the last i heard the radio rent around here is something like £200 unless some one knows different

Is that using your own car?  :-/

If not.....add another £160 min depending what car you have....
Logged

Marks DTM Calib

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • West Bridgford
  • Posts: 33982
  • Git!
    • View Profile
Re: A small victory for me yesterday......
« Reply #8 on: 15 March 2008, 08:24:12 »

30 quid for a car and driver to anywhere we wanted for a full day.......in Beijing!
Logged

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 106838
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: A small victory for me yesterday......
« Reply #9 on: 15 March 2008, 08:41:50 »

As to the disk storage, it will be modest.  Obviously, the keystroke stuff is virtually nothing, and the call recording will be done at 6 - 11k mono, and heavily compressed.  I think you would find even 20G of storage would hold tremenous amount of archive data (3 or 4 months).

The CCTV systems I've fitted for my brother have to store at least 30 days worth, from several cameras.  The latest one (regularly upgrade as the feature set improves dramatically (esp with regards to remote playback) - HDD recording for such stuff is still in its infancy) does it on a 500G drive with ease (thats real time recording across several cameras, with instant retrieval).  The old system had a clever way of recompressing video older than a preset limit that it deemed was 'uninteresting' which allowed a 4 camera system to record real time to 4 x 40G drives in real time - trouble was, it only took 4 drives, and there was a 40G limit per drive in firmware :(
Logged
Grumpy old man

Taxi_Driver

  • Guest
Re: A small victory for me yesterday......
« Reply #10 on: 15 March 2008, 09:07:08 »

Quote
As to the disk storage, it will be modest.  Obviously, the keystroke stuff is virtually nothing, and the call recording will be done at 6 - 11k mono, and heavily compressed.  I think you would find even 20G of storage would hold tremenous amount of archive data (3 or 4 months).

The CCTV systems I've fitted for my brother have to store at least 30 days worth, from several cameras.  The latest one (regularly upgrade as the feature set improves dramatically (esp with regards to remote playback) - HDD recording for such stuff is still in its infancy) does it on a 500G drive with ease (thats real time recording across several cameras, with instant retrieval).  The old system had a clever way of recompressing video older than a preset limit that it deemed was 'uninteresting' which allowed a 4 camera system to record real time to 4 x 40G drives in real time - trouble was, it only took 4 drives, and there was a 40G limit per drive in firmware :(

Ah ok.......but i find it interesting that you are able to find voice recordings and keystrokes done by a receptionist so quickly.....

Never seen the system in operation........but you must be able to call up an old job.....and from there just click on various buttons to hear all voice recordings and key clicks do to with that job.....sounds quite a clever indexing system.

For example i got asked about waiting time i charged for a few months ago by one of the managers......customer wasnt happy and complained  ;D
I told the manager what happened....and they could confirm by looking at the job......booked time......the time i pressed the 'picked up' button and the time i cleared the job and the area i was in when i cleared it (we get satellite tracked).......so all the timings recorded agreed with me so i was correct in charging waiting time  :y
Logged

TheBoy

  • Administrator
  • *****
  • Offline Offline
  • Gender: Male
  • Brackley, Northants
  • Posts: 106838
  • I Like Lockdown
    • Whatever Starts
    • View Profile
Re: A small victory for me yesterday......
« Reply #11 on: 15 March 2008, 09:10:07 »

Quote
Quote
As to the disk storage, it will be modest.  Obviously, the keystroke stuff is virtually nothing, and the call recording will be done at 6 - 11k mono, and heavily compressed.  I think you would find even 20G of storage would hold tremenous amount of archive data (3 or 4 months).

The CCTV systems I've fitted for my brother have to store at least 30 days worth, from several cameras.  The latest one (regularly upgrade as the feature set improves dramatically (esp with regards to remote playback) - HDD recording for such stuff is still in its infancy) does it on a 500G drive with ease (thats real time recording across several cameras, with instant retrieval).  The old system had a clever way of recompressing video older than a preset limit that it deemed was 'uninteresting' which allowed a 4 camera system to record real time to 4 x 40G drives in real time - trouble was, it only took 4 drives, and there was a 40G limit per drive in firmware :(

Ah ok.......but i find it interesting that you are able to find voice recordings and keystrokes done by a receptionist so quickly.....

Never seen the system in operation........but you must be able to call up an old job.....and from there just click on various buttons to hear all voice recordings and key clicks do to with that job.....sounds quite a clever indexing system.

For example i got asked about waiting time i charged for a few months ago by one of the managers......customer wasnt happy and complained  ;D
I told the manager what happened....and they could confirm by looking at the job......booked time......the time i pressed the 'picked up' button and the time i cleared the job and the area i was in when i cleared it (we get satellite tracked).......so all the timings recorded agreed with me so i was correct in charging waiting time  :y
not seen your system in use, but seen call centre systems doing same thing.  Oracle back end for data of actions, linking to fileserver for audio.
Logged
Grumpy old man

Taxi_Driver

  • Guest
Re: A small victory for me yesterday......
« Reply #12 on: 15 March 2008, 10:20:56 »

Quote
Quote
Quote
As to the disk storage, it will be modest.  Obviously, the keystroke stuff is virtually nothing, and the call recording will be done at 6 - 11k mono, and heavily compressed.  I think you would find even 20G of storage would hold tremenous amount of archive data (3 or 4 months).

The CCTV systems I've fitted for my brother have to store at least 30 days worth, from several cameras.  The latest one (regularly upgrade as the feature set improves dramatically (esp with regards to remote playback) - HDD recording for such stuff is still in its infancy) does it on a 500G drive with ease (thats real time recording across several cameras, with instant retrieval).  The old system had a clever way of recompressing video older than a preset limit that it deemed was 'uninteresting' which allowed a 4 camera system to record real time to 4 x 40G drives in real time - trouble was, it only took 4 drives, and there was a 40G limit per drive in firmware :(

Ah ok.......but i find it interesting that you are able to find voice recordings and keystrokes done by a receptionist so quickly.....

Never seen the system in operation........but you must be able to call up an old job.....and from there just click on various buttons to hear all voice recordings and key clicks do to with that job.....sounds quite a clever indexing system.

For example i got asked about waiting time i charged for a few months ago by one of the managers......customer wasnt happy and complained  ;D
I told the manager what happened....and they could confirm by looking at the job......booked time......the time i pressed the 'picked up' button and the time i cleared the job and the area i was in when i cleared it (we get satellite tracked).......so all the timings recorded agreed with me so i was correct in charging waiting time  :y
not seen your system in use, but seen call centre systems doing same thing.  Oracle back end for data of actions, linking to fileserver for audio.

We changed systems last year......old one was too slow (even tho it had been upgraded to try to cope) and regularly crashed........i think was trying to monitor too much info......ie it used to 'poll' all cars all the time for their positions.......why??? New system doesnt bother after the car has a job.......it doesnt need to know anymore the position of it (altho can be checked manually)
The 'new' system still occasionally crashes but less often.......
I think the firm I work for are 'unkown' terrority for the manu's of these systems........i doubt many have tested their systems for 350+ cars with probably 150-200 cars using the system at peak times... :-/
We have 3 transmitters dotted about Swindon to try to help with coverage and spread the 'load' about. But still get timeouts sometimes caused by a blindspot and sometimes still get them when you know your parked right next to a transmitter, can only assume in the latter case the transmitter is too busy to deal with request.
Logged

miggy

  • Guest
Re: A small victory for me yesterday......
« Reply #13 on: 15 March 2008, 11:30:14 »

Quote
Went to see big white chief in my office yesterday.......hes not the owner but runs the office........

I had a whinge about a scrub i had (ie no show) in Marlborough last Monday evening (i had to run about 10 miles to get there).......asked him to check it for me.......ie if genuine ok i can live with it.....if not (ie an office error) then i would like paying for it.

All our jobs get sent to a data unit in our cars......it shows pick up time (or time cust phoned) pick up place, name of customer, and usually destination

Its like big brother in our office......everything gets recorded.....all phone calls in/out get recorded......all keystrokes on their pc's by receptionists get recorded........same for the drivers......every button they press on their data units gets recorded......so basicaly anything anyone does gets recorded........tho i doubt never checked unless a dispute.....

Never seen the severs that run this.......but they must have huge disk space to record everything that goes on.......

Anyway.......big chief phoned me 15mins later....and told me he listened to the conversations that went on for my job and it was indeed office error for the pick up point.......so would credit me £15 to my account for the error  :y

Dont think he liked doing that.........as i was told today he went mental at the receptionists  ;D

Just thought id mention this.......as i know there are other taxi drivers on this forum...... :y

Good result :y :y....you can put it towards your tax disc.....by the way do you pay the full rate as a taxi driver, or do you get a discount as its your work....rather disgusting if not.
« Last Edit: 15 March 2008, 11:30:43 by miggy »
Logged

zippo

  • Omega Baron
  • *****
  • Offline Offline
  • Gender: Male
  • manchester
  • Posts: 2725
    • View Profile
Re: A small victory for me yesterday......
« Reply #14 on: 15 March 2008, 13:38:56 »

Quote
Quote
Quote
Quote
Your Taxis must be expensive with those overheads, Your rent must be massive.
Not a Taxi Driver.  ;D
Good result on your money though. :D :D

Were actually very cheap......£4 for 1.4 miles....

Dont mind saying i pay my office £105/week radio rent
i was paying that in the early 90s for a single track ( 7 days +fri/sat night) the last i heard the radio rent around here is something like £200 unless some one knows different

Is that using your own car?  :-/

If not.....add another £160 min depending what car you have....
yes  owner driver. Ive no idea what the cost of a firms car would be

because it starts to get complicated then .
Logged
Pages: [1] 2  All   Go Up
 

Page created in 0.021 seconds with 18 queries.