Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[bored bigyin54]

well we got heavy rain ,and guess what no picture . phoned sky about it two weeks ago , they said if they book a call out for it i would have to pay for it. i told them its been like it since i had hd put in by them , it should be free , no joy .

[omega3000]

Tell them you will cancel the whole sky package and go with virgin if they dont come out and fix it for free , you pay for a service so they should fix it 

[tunnie]

As I've said before, it's been setup wrong. Our setup is not affected by weather, it's even been covered in snow & still worked. I've previously offered to raise the case internally, but you refused. After your recent outburst at me, I don't understand the point in this thread, except another Sky bashing? 

[omega3000]

As I've said before, it's been setup wrong. Our setup is not affected by weather, it's even been covered in snow & still worked. I've previously offered to raise the case internally, but you refused. After your recent outburst at me, I don't understand the point in this thread, except another Sky bashing? 

 

[Steve B]

pattern part dustbin lid

[Lazydocker]

Ours is also affected by inclement weather But that's because of location and poor line of sight to the satellite, soon to be resolved by relocating my dish

[albitz]

Sounds like you and Ralf have both got pattern dishes.

[feeutfo]

<Chrisgixer wonders if Tunnie will send sky engineers round with special instructions>

Ime bad weather WILL affect the signal. If only briefly. Although ours has an issue with line of sight over a roof line and some trees.

[feeutfo]

Ps genuine dish only.

[Lazydocker]

Should add, during the relocation of my dish (to a 10' pole in the garden) I am also upgrading to a Zone 2 dish (60cm) to help the signal collection

[tunnie]

<Chrisgixer wonders if Tunnie will send sky engineers round with special instructions>

Yeah, I'll get them to "fix" his install   

[feeutfo]

I find sky's sevice exceptional actually. There may be the odd issue, and they may be a little below expectations in sorting them.

... But given every other consumer based company I have ever dealt with has a performance level 50 times below expectation, they do prety well IMO.

At the end of the day, if your that unhappy with them. Bin it. Seemples.

[Lazydocker]

I find sky's sevice exceptional actually. There may be the odd issue, and they may be a little below expectations in sorting them.

... But given every other consumer based company I have ever dealt with has a performance level 50 times below expectation, they do prety well IMO.

At the end of the day, if your that unhappy with them. Bin it. Seemples.

They are generally good IMO

It's a shame they don't make more offers for existing customers but then why should they?

[mantahatch]

The only thing that really annoys me with sky is the adverts, to begin with they are trying there best to synchronise adverts across as many channels as they can. Secondly why should sky recive payment from me, and advertisers ? surely it should be one or the other. Someone mentioned a while back about somewwhere that you either get the channels for free and have adverts, or pay for the channels and have no adverts.
Thirdly, could sky look at pricng the channels individually, I ask because there are quite a few I never watch. There are also some like Discovery channels I would not want to be without (520-531).

Generally speaking I am ok with sky, I will give them a B possibly B+, they could do better but so could many other companies.

[TheBoy]

Our setup is not affected by weather

Utter 'dangle berries'

Is that what Uncle R says the drones must say? I would have thought the technical teams should know better (although know you don't deal with that side of things).

All RF signals are affected by atmospherics.