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[paul.lovejoy]

some of you may remember back in march last year was the dissapointed owner of a new movano etc etc.

i eventually took my complaint to vauxhall direct regarding the lack of adjustment to the drivers seat which was quoted as follows in brochure:-

drivers seat adjustable for height, cushion angle, reach and rake

my argument was the seat did not tilt

after various emails with vauxhall acting stupid and not understanding the problem even stating that they could not fit an optional fully adjustable seat at the dealers as it was factory order!!!!

eventually they offered me £150 in vouchers if i accepted the situation, which i did not and asked at the very least the seat be replaced.

The movano 2013 brocure is now out and low and behold the discription reads as follows;-

Drivers seat adjustable for height, reach and rake,

would this not very good grounds to procede with any action that the van was definatley not as described

would be nice if i could give the van back with a refund or am i hoping for too much its only covered 5K miles and still not a year old

any sensible advice please 

[STMO123]

Sorry. I don't do sensible.

[paul.lovejoy]

ive seen the odd sensible bit must admit always waiting for it to go down hill from there

[STMO123]

Ask Gayboy, Lovescock.

[05omegav6]

If the cushion tilt was written in as a condition of purchase, then yes, although should really have been dealt with at delivery

[paul.lovejoy]

If the cushion tilt was written in as a condition of purchase, then yes, although should really have been dealt with at delivery

sale was made over internet from spec in brochure spec is as standard but confirmed in brochure as tiliting so i assumed it would be but its not was not advised of this at time of sale but then again i never said if the  seat dont tilt i am not having it. but it is not as decribed

written them now asking for a full refund so we will see

[05omegav6]

Good luck with that

Brochure small print says summat along the lines of 'we reserve the right to alter the specifications at any time and without notice...'

[steve6367]

Return will be almost impossible if you have used it - it's not something you found out about as you were using it, but rather were aware of before you did so.

Push them to change the seat as  a good will gesture?

[Big_Al]

Good luck with that

Brochure small print says summat along the lines of 'we reserve the right to alter the specifications at any time and without notice...'

Says it all . . .     doubt you'll get any satisfaction IMO

[paul.lovejoy]

Good luck with that

Brochure small print says summat along the lines of 'we reserve the right to alter the specifications at any time and without notice...'

spot on thats the excuse they have came up with so far, origonally i was hoping they were just going to change the seat even offered to pay but they come out with the crap that it wont fit even though they do a seat as an option factory fit   so give it a go besides looking to sell the van anyway this bob the builder crap is getting on my titties. going back to management