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[Lizzie Zoom]

Sorry but known / once had Sky since the 1980's with friends recently having them and their attitude to Customer Service has always been diabolical, with you paying through the nose for it.

Would never have them again, nor will my friends now.

You can't base it on 1980's 

Independent reviews, constantly put Sky top in our field.

http://eurocomms.com/industry-news/11293-o2-sky-big-winners-in-uk-regulator-s-annual-customer-experience-report

No not just my opinion based on 1980's experience, but as I said friends recent experience that mirrored what I found when I gave up on them in 2001.

[TheBoy]

Sorry but known / once had Sky since the 1980's with friends recently having them and their attitude to Customer Service has always been diabolical, with you paying through the nose for it.

Would never have them again, nor will my friends now.

You can't base it on 1980's 

Independent reviews, constantly put Sky top in our field.

http://eurocomms.com/industry-news/11293-o2-sky-big-winners-in-uk-regulator-s-annual-customer-experience-report

I see Sky did piss poor in the Ofcom tests, which take place annually

[TheBoy]

My 39Mb broadband is 20 at best. Had a loooooong conversation with a chap on Saturday morning who told me to change channels, fiddle with some settings (change mode from auto to 54g performance) and put my router high up away from interference. He was also fascinated by 'environmental conditions'
No difference so far, so I'll be having a more deep and meaningful conversation later in the week, when I can afford to wait 20 minutes to be connected and a further 30 to listen to shite. Then I'll be mentioning about not getting what I'm paying for.

As said on other thread, if the best wifi option from your shitty sky router is 54g, 18-20Mbps will be your limit.

Get a decent router, but check with isp that they support the service running on 3rd party routers

[Jimbob]

My 39Mb broadband is 20 at best. Had a loooooong conversation with a chap on Saturday morning who told me to change channels, fiddle with some settings (change mode from auto to 54g performance) and put my router high up away from interference. He was also fascinated by 'environmental conditions'
No difference so far, so I'll be having a more deep and meaningful conversation later in the week, when I can afford to wait 20 minutes to be connected and a further 30 to listen to shite. Then I'll be mentioning about not getting what I'm paying for.

As said on other thread, if the best wifi option from your shitty sky router is 54g, 18-20Mbps will be your limit.

Get a decent router, but check with isp that they support the service running on 3rd party routers

Sky never used to reveal the login details so you could use your own, but there are a variety of tools that will generate one from your supplied router serial number!

[TheBoy]

My 39Mb broadband is 20 at best. Had a loooooong conversation with a chap on Saturday morning who told me to change channels, fiddle with some settings (change mode from auto to 54g performance) and put my router high up away from interference. He was also fascinated by 'environmental conditions'
No difference so far, so I'll be having a more deep and meaningful conversation later in the week, when I can afford to wait 20 minutes to be connected and a further 30 to listen to shite. Then I'll be mentioning about not getting what I'm paying for.

As said on other thread, if the best wifi option from your shitty sky router is 54g, 18-20Mbps will be your limit.

Get a decent router, but check with isp that they support the service running on 3rd party routers

Sky never used to reveal the login details so you could use your own, but there are a variety of tools that will generate one from your supplied router serial number!

Or get a decent AP and plug into router

[pscocoa]

Sky are very difficult to deal with at the sales and accounts level but the install of the new Q2TB etc was very smooth and I like the quality. The annual battle on costs is an absolute pain and I keep saying never again and then I end up with big discounts. You actually have to cancel everything each year to be taken seriously. They should be ashamed of the business model on pricing policy.

[STEMO]

My 39Mb broadband is 20 at best. Had a loooooong conversation with a chap on Saturday morning who told me to change channels, fiddle with some settings (change mode from auto to 54g performance) and put my router high up away from interference. He was also fascinated by 'environmental conditions'
No difference so far, so I'll be having a more deep and meaningful conversation later in the week, when I can afford to wait 20 minutes to be connected and a further 30 to listen to shite. Then I'll be mentioning about not getting what I'm paying for.

As said on other thread, if the best wifi option from your shitty sky router is 54g, 18-20Mbps will be your limit.

Get a decent router, but check with isp that they support the service running on 3rd party routers

Sky never used to reveal the login details so you could use your own, but there are a variety of tools that will generate one from your supplied router serial number!

Or get a decent AP and plug into router

Define 'decent'. A link would be cushty, guvnor. 

[STEMO]

Sky are very difficult to deal with at the sales and accounts level but the install of the new Q2TB etc was very smooth and I like the quality. The annual battle on costs is an absolute pain and I keep saying never again and then I end up with big discounts. You actually have to cancel everything each year to be taken seriously. They should be ashamed of the business model on pricing policy.

I saw on tv today their latest offer. Some sort of bundle (minus sports and cinema, of course), Sky Q box, £26 a month. New customers only, of course.

[Doctor Gollum]

Of course (of course) 

[STEMO]

Of course.