Nick, yes my comments have been out of frustration. the "pikey" comment, well, what would you expect me to say? u remove everyone from OOF on facebook (or so it would seem) and after nearly 3 months of waiting for either the goods or the money back, u can see why i said it. As for the driving to your address, again all out of frustration.
What has annoyed me more is the fact that on facebook you were constantly mentioning work done and money spent on your voyager. i dont no if its just me, but in any sale, customer fault or not, the customer is always right (thats just how things go)
If it was me who sent u the headlights and u had told me about this, i would have paid u back the £100 (after confirming with the courier it was missing) then carried on with pestering them. things like this are between the seller/sender and the courier and would be dispute between said parties only. the customer shouldnt have to wait 3 months and then the only form of contact disappear as well as chase the courier themselves. As for not insuring the parcel, well thats also not the buyers fault and saying they wont get their money back until the seller gets his money back from the courier is a very poor excuse.
Yes u may now say but its only £100.... sorry but in the day n age we are in at the moment, £100 is a fair amount from anyones pocket.