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[Martin_1962]

Just found that halifax STOLE £160 from a childrens savings account to pay a credit card when I asked for the card to be put on stop while I sorted the loan.

The account is in the name of my daughter

That is more accounts to take off them

So Saturday we set up 3 childrens accounts else where!

[MaxV6]

written complaint and banking ombudsman, AFAIK, that's supposed to be illegal

[Elite Pete]

Good old banks, nothing like a kick in the b**locks when your already down

[theolodian]

written complaint and banking ombudsman, AFAIK, that's supposed to be illegal

Yeah, I'd really raise a stink with something like that.

[Martin_1962]

Sue has already been giving them grief

[Marks DTM Calib]

Hmmmm.....I wonder if there is any get out based on the trustees name on the account.

Slippery buggers Halifax.....I have had issues with mortgage miss selling in the past with them.

[Martin_1962]

Hmmmm.....I wonder if there is any get out based on the trustees name on the account.

Slippery buggers Halifax.....I have had issues with mortgage miss selling in the past with them.

I think trustee name too!

We took our mortgage off them two years ago, still have a Credit Card which they have closed, three children accounts we are moving, and my current account goes VERY soon.

[Bacon Butty Man]

Just found that halifax STOLE £160 from a childrens savings account to pay a credit card when I asked for the card to be put on stop while I sorted the loan.

The account is in the name of my daughter

That is more accounts to take off them

So Saturday we set up 3 childrens accounts else where!

is you kids account in any way shape or form linked to the credit card account, if it is then this in not actually illeagle but may be unlawful if not totally unethical, check out consumer action group on the web www.consumeractiongroup.co.uk/, its a consumer based forum similar to OOF, they will give you good advice, at the end of the day is not you daughters debt  its the card holders, go see them in the branch, EXPLAIN to them nicely that is the money is not place back into the acount you will see the police as this in your eyes is theft, then threaten them with the trading standards and threaten to report them to the oft and then mention that your local rag may also be interested in this story in this current climate of penalty charge reclaims n the such and more bad press would not do them favors, i shouldnt be suprised if they put the money back within 24 hours

[Marie]

it is illegal. i had the same once with my sons account .

i went buzzerk at them,

Get to the bank and see the branch manager face to face. they know you mean bisness whn you turn up on their truff. and make sure you go spartly dressed makes you look like your important. little trick i learn from an old mate. they treat you differently dependent on the items of clothing your wearing would you believe.

[Kevin Wood]

I would threaten to make this VERY public if it's not resolved. Knowledge that they go raiding kids' savings would do wonders for their reputation.

Kevin

[Martin_1962]

They have put the money back but I don't know where from. Sue went berzerk!

Still will be moving accounts but not in so much of a hurry

[Bacon Butty Man]

They have put the money back but I don't know where from. Sue went berzerk!

Still will be moving accounts but not in so much of a hurry

write a strong letter of complaint to customer services any way, tell them you are going to inform the oft of their behavior and hand a photocopy of both letters to the branch manager in person, let them know their conduct has been unacceptable and they are going to have to explain their actions to the office of fair trading, if you need addresses i can supply them